What is how to clear teams cache?

Clearing the Microsoft Teams cache can resolve a variety of issues, such as app glitches, outdated information, and performance problems. Here's how to do it, depending on your operating system:

Windows:

1. Quit Microsoft Teams: Make sure Teams is completely closed. Check the system tray (lower right corner of your screen) for the Teams icon. If it's there, right-click and select "Quit."

2. Open File Explorer: Press Windows key + E.

3. Enter the following path in the address bar: %appdata%\Microsoft\Teams

4. Delete the following folders and files: It's recommended to delete the entire content of the Teams folder. Important folders you should delete:

   • blob_storage
   • Cache
   • databases
   • GPUCache
   • IndexedDB
   • Local Storage
   • tmp
   • settings.json

5. Restart Teams: Open Microsoft Teams, and it will rebuild the cache. This may take a few minutes.

macOS:

1. Quit Microsoft Teams: Make sure Teams is completely closed. Right-click the Teams icon in the Dock and select "Quit." If it's not in the Dock, check the menu bar at the top of your screen.

2. Open Finder: Click on the Finder icon in the Dock.

3. Go to the Go menu: In the menu bar at the top of the screen, click "Go."

4. Select "Go to Folder...": Or press Shift + Command + G.

5. Enter the following path: ~/Library/Application Support/Microsoft/Teams

6. Delete the following folders and files: It's recommended to delete the entire content of the Teams folder. Important folders you should delete:

   • blob_storage
   • Cache
   • databases
   • GPUCache
   • IndexedDB
   • Local Storage
   • tmp
   • settings.json

7. Restart Teams: Open Microsoft Teams, and it will rebuild the cache. This may take a few minutes.

Important Considerations:

• Closing Teams Properly: It's crucial to ensure Teams is fully closed before deleting the cache. Otherwise, some files might be in use and cannot be deleted, or the cache rebuilding might be incomplete.
• Sign-In May Be Required: After clearing the cache, you'll likely need to sign in to Teams again.
• Potential Data Loss: Clearing the cache can remove temporary data, but it doesn't affect your actual Teams files, messages, or documents stored in SharePoint or OneDrive.
• Rebuilding the Cache: The first time you launch Teams after clearing the cache, it might take longer to load as it rebuilds the necessary data.